ICF survey research teams offer expertise across all data collection modes, such as telephone, mail, web, in-person, and mixed-mode designs. We have a centralized operations center with 500 CATI (computer-assisted telephone interviewing) stations, along with additional satellite centers and distributed interviewers.
Our data collection personnel are trained to work with difficult-to-reach, multilingual populations and sensitive topics. As a baseline, ICF offers stringent data and system security and we can make further accommodations up to the highest federal security standards—as high as the National Institute of Standards and Technology (NIST).